Privacy Policy
This Privacy Policy explains how Growth Mindset & MindFULLness (“we”, “our”, “us”) collects, uses and protects your personal information when you visit this website or work with us in a therapeutic or coaching setting.
1. Who we are
Growth Mindset & MindFULLness is a private practice offering hypnotherapy, coaching, Reiki and mindfulness-based services. If you have any questions about this notice, you can send us an email.
2. What information we collect
- Basic contact details (name, email address, phone number).
- Information you share when you book or enquire about sessions.
- Session notes, kept confidential and stored securely.
- Technical data such as IP address and pages visited (via standard analytics/cookies).
3. How your information is used
- To respond to your enquiries and manage bookings.
- To provide therapeutic, coaching or energy-healing services.
- To maintain appropriate records, in line with professional practice standards.
- To improve the website and user experience.
4. Legal basis for processing
We process your personal data based on your consent, our legitimate interest in running a therapeutic practice, and – where applicable – to comply with legal or professional obligations.
5. How long we keep your information
Client records are generally kept for up to 7 years after our last contact, unless a different period is required by law or professional guidance. Website contact data is kept only as long as needed to respond to your enquiry.
6. Sharing your information
Your information is never sold. It is only shared when:
- Required by law or to protect vital interests (e.g. serious risk of harm).
- With your explicit consent, for example if we coordinate with another professional.
- With trusted service providers (e.g. email, scheduling, payment) who are bound by confidentiality and data protection terms.
7. Your rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data, where legally possible.
- Withdraw consent at any time, where processing is based on consent.
8. Cookies & analytics
This website may use basic cookies or analytics tools to understand how the site is used and to improve content. You can control cookies through your browser settings. See the Cookie Notice for more detail.
9. Updates to this notice
This Privacy Policy may be updated from time to time. The latest version will always be available on this page.